Shipping policy

 

Processing Time: All orders are processed within 2 weeks. Handmade items may require additional time, and any delays will be communicated promptly.

Shipping Rates: Shipping charges are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before completing your purchase.

Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier for assistance.

Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your shipping address after placing an order, please contact us immediately.

Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Holiday Shipping: During peak seasons and holidays, shipping times may be longer than usual. We recommend placing orders well in advance to ensure timely delivery.

If you have any questions or concerns about our shipping policy, please contact us at udsoinfo@gmail.com

Thank you for supporting my handmade jewelry business!